Account Deletion
Data Rights

Delete Your Account

You have the right to request deletion of your Joharr And Joharr Sarthi account and all associated personal data. Fill the form below and we'll process your request within 30 days.

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Your Right to Erasure: Under the Digital Personal Data Protection Act, 2023 (DPDPA) and Google Play Store policies, you have the right to request deletion of your account and personal data at any time. This form allows you to exercise that right.

What Happens When You Delete Your Account

Before proceeding, please understand what data will be deleted and what may be retained for legal reasons.

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Will Be Deleted

  • Your name and contact details
  • Registered phone number
  • Booking history and ride records
  • App preferences and settings
  • Any uploaded profile photo
  • Device/session data
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May Be Retained

  • Anonymised/aggregated analytics
  • Records required by Indian law (IT Act, DPDPA)
  • Fraud prevention records (if applicable)
  • Data subject to active legal proceedings

Deletion Timeline

Here's what happens after you submit your request.

1

Submission Confirmed

You'll receive a confirmation email within 24 hours with your request reference number.

2

Identity Verification

We may contact you on the registered phone number or email to verify your identity before processing.

3

Account Deactivated

Your account is deactivated within 7 business days, preventing any further access.

4

Data Erased

All deletable personal data is permanently erased within 30 days of request submission. You'll receive a final confirmation.

Account Deletion Request Form

All fields marked with * are required. Please use the same details associated with your Joharr And Joharr Sarthi account.

Enter the mobile number you used to register on Joharr And Joharr Sarthi.
Optional, but helps us locate and confirm your account faster.
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Request Submitted Successfully

Your account deletion request has been received. We will process it within 30 days.

A confirmation will be sent to your registered contact details. If you don't hear from us within 48 hours, please email us directly.

Prefer to request deletion via email or phone instead of this form?